Service Updates

 

 

UK Service Bulletin


International Service Bulletin

DPD Offshore Delays

Applies to those customers who use DPD Next Day.

Republic of Ireland - Two Day

Due to loading capacity restrictions on the ferry, approximately 1,100 parcels (collected 18th July) have missed connections.

Please expect a 24 hour delay to service.

Northern Ireland and ROI - Next Day

Due to a vehicle breakdown, approximately 400 Northern Ireland and 100 Dublin parcels (collected 19th July) have missed connections.

Please expect a 24 hour delay to service.

DPD Classic Delays (update)

Applies to those customers who use DPD Classic.

Netherlands - Best

Due to Eurotunnel delays, approximately 1,100 parcels (collected 18th July) have missed connections to Benelux, Czech Republic, Poland, Bulgaria, Greece, Hungary, Finland, Sweden, Latvia, Lithuania, Iceland and Norway.

Please expect a 24 hour delay to service.

DPD Classic Delays (update)

Applies to those customers who use DPD Classic.

France - Chilly
Due to an Operational issue at destination hub, approximately 5,500 parcels (collected 17th July) have not been unloaded, and will miss connections to France and Switzerland.

Please expect a 24 hour delay to service.

We expect the destination hub to have operations as normal from this evening onwards.

DPD Classic Delays

Applies to those customers who use DPD Classic. 

France - Chilly
Due to delays en route, approximately 550 parcels (collected 16th July) have not been unloaded and have missed connections to France and Switzerland.

Please expect a 24 hour delay to service.

Germany and France
Due to higher then expected volumes, approximately 1,100 parcels (collected 16th July) are held in the UK and have missed connections to Germany and France.

Additional capacity will be put in place to ensure all volume will be moved this evening.

Classic POD Availability

Applies to those customers who use DPD Classic.

Please be advised, that due to a system issue, images of PODs on the DPD Classic service may not be visible on the DPD website and MyDPD. This does not mean parcels are not delivered.

DPD UK are working to resolve this issue as a matter of urgency.

An update will follow when further information is available.

Extended Post Office Hold Time (France)

Applies to those customers who use DPD Direct. 

Due to the prolonged absence of French customers for summer holidays, parcels that can't be delivered to a home address will be held at the post office for an extended period

From July 13th until August 25th, parcels will be held for up to 30 calendar days

International Bank Holidays Schedule

Please find in the PDFs below, a list of DPD Classic and DPD Express destinations and their Bank Holiday dates for July - September 2018. Please note that an asterix (*) denotes a regional Bank Holiday.